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FAQ: NewsGrio User Accounts

 

Basics

Q:Do I have to log in to NewsGrio Social News every time I go to the NewsGrio Network?

A: No. Once you initially log in to NewsGrio Social News using Facebook Connect, you will automatically remain logged in to Social News every time you come back to the NewsGrio Network, as long as you are using the same computer and web browser. To log out of NewsGrio Social News, simply click "Log Out" on the top of any NewsGrio Network page.

Q: How Does NewsGrio Social News Work?

A: Using Facebook Connect, NewsGrio users can log in to the NewsGrio Network using their Facebook username and password and instantly connect with all their Facebook friends who are also on NewsGrio Social News. You can see what stories your friends are reading, what they like and dislike, all the comments they're leaving, and even the polls they're voting on. Conversely, all of your activity on NewsGrio will be visible to your network on NewsGrio Social News.

Once you sign up for NewsGrio Social News with your Facebook login, you will automatically become connected with all of your Facebook friends who have also signed up for Social News. As more of your Facebook friends sign up for Social News, you will automatically notified of new friends on the Social News network.

Q:How Do I Sign Up for NewsGrio Social News?

A: Signing up for NewsGrio Social News is easy and quick. On the top of the NewsGrio Network front page you will notice a Facebook Connect button that looks like this:

 

Click the Facebook Connect button and you will be taken to the Join Now page. Click "Join Now" and a small Facebook window will open. If you have a Facebook account, simply enter the email address and password you use for Facebook, and you will automatically be logged in to NewsGrio Social News. If you don't have a Facebook account, on the bottom left corner of the window, click on "Sign up for Facebook" and you can create a new Facebook account to use with NewsGrio Social.

Q:What is Social News?

A: Have you ever wondered which of your Facebook friends are part of the NewsGrio Network community? What are they commenting on? What stories do your friends, family and coworkers like? Now you can, with NewsGrio Social News.

NewsGrio Social News is a new collaboration between the NewsGrio Network and Facebook that connects NewsGrio users to their Facebook friends, the news they are reading and the stories they are commenting on. While thousands of sites make use of the Facebook Connect technology, NewsGrio Social News takes Facebook integration to a new level -- seamlessly weaving the news and opinion of NewsGrio with the social networking capabilities of Facebook.

Q:Where Will I Find NewsGrio Social News?

A: If you are logged into the NewsGrio Network with your Facebook account, you will find NewsGrio Social News in two places on the NewsGrio Network:

1. Your NewsGrio Social News Profile Page

While logged in, go to www.newsgrio.com/social to see your personalized NewsGrio Social News page. Here you'll find everything for your NewsGrio Social News account. This page is separated into two columns:

 

A) Main Column

On the main column, on the left side of your NewsGrio Social News profile page, you'll find three tabs with the following labels:

* My Friends' Activity

This will be the default tab loaded when you go to your profile page. Here you'll see all the activity of your NewsGrio Social News friends -- what they've read, what they've commented on and what they've voted on... and when.

* My Activity

Here you will see you each NewsGrio story you've read and which of your friends have also read that story.

* My Friends

Here you'll find a listing of all of your friends on NewsGrio Social News. You will see everyone who has followed you and everyone you follow. Here you can remove anyone who you no longer wish to follow.

B) Side Column

On the side column you'll find your Stats Board and your list of Friends:

* Stats Board

A quick look at how many comments you've left on the NewsGrio Network, divided between News and Blogs, and how many friends and followers you have.

* Friends

An easy way to view your friends with they're profile pics -- click on the name or pic, and you will be taken to that friend's profile page.

2. The NewsGrio Social News Module on Your NewsGrio Network Front Page

When logged in, you will notice a new NewsGrio Social News module in the right column of your NewsGrio Network front page. This new NewsGrio Social News module shows you five things:

A) Your Friends

A real-time feed of your friends' activity on NewsGrio Social News. This section shows you what your friends are doing on the NewsGrio Network -- their "reads", their comments on their votes.

B) Most Popular In Your Network

The NewsGrio story that has been read by the most people in your Social News network, how many people read the story, and which of your friends has read the story.

C) Most Popular on the NewsGrio Network

A list of the most popular news stories and blog post on the NewsGrio Network.

D) Don't-Miss NewsGrio Bloggers

An updated menu of those blog posts on NewsGrio that, well, you shouldn't miss.

E) Your Recent Activity

A log of all of your activity on NewsGrio that is being shared with your friends on NewsGrio Social News. In this area, you can manually delete items you wish to erase from your history and/or turn Stealth Mode on or off (see "Stealth Mode")

Note: Items C and D are visible always on the NewsGrio front page, even if you're not logged into NewsGrio Social News.

 

DISCONNECTING

 

Q:How do I cancel my NewsGrio Social News account?

A: To cancel your social news account, click on "Edit Social News Preferences" from your profile page. Click "Preferences" at the top of the main column, and scroll down to the area of the page labeled "Cancel Account". Click on "Remove My Account", and your Social News account will be removed.

Q:How Do I Unlink My Facebook Account from NewsGrio Social News?

A: Unlinking your Facebook account from your NewsGrio Social News account will not delete your Social News account. To unlink your Facebook account from your Social News account, click on "Edit Social News Preferences" from your profile page. Click "Preferences" at the top of the main column, and scroll down to the area of the page labeled "Unlink Account from Facebook". Click on "Unlink Account from Facebook", and your Social News account will be unlinked from Facebook.

 

 

PREFERENCES

Q:Can I change my profile picture for NewsGrio Social News?

A: Yes, you can always make changes to your profile picture. From the Social Preferences page, click "Preferences" and you see an area labeled "Upload or change your photo." In this area you can upload a photo from your computer. The image should be in .gif, .jpg, or .png format.

Q:Can I change my username?

A: Unfortunately, you cannot change your username after your account has been created.

How do I select my profile picture for NewsGrio Social News?

A: You don't need to. When you sign up for NewsGrio Social News using your Facebook account, your Facebook profile picture will become your Social News profile picture.

 

PRIVACY

Q:Can I block or "de-friend" someone who I no longer want to be connected with on NewsGrio Social News?

A: Yes. You can always go to your profile page and manually "de-friend" someone in your network. Just click on the "My Friends" tab on your profile page and you'll see that each of your friends will have a red 'X' next to his/her name. Click on the red 'X' to block that friend. Keep in mind, if you remove a friend from NewsGrio Socian News, that friend will not be removed from Facebook. Likewise, if you remove a friend from Facebook, this friend will not automatically be removed as your NewsGrio Social News friend.

Q:How can I erase items from my NewsGrio Social News history?

A: You can erase anything from your activity. In the NewsGrio Social News module on the front page, under "My Recent Activity", you'll notice a red circle with an 'x' in it next to every item. This is the delete button. Simply press the delete button next to the item you want deleted, and it is instantly erased from your history.

Q:How will NewsGrio use the information I provide when I sign up?

A: The personal information you provide when signing up for NewsGrio Social News will remain strictly confidential and will only be used for Social News. The NewsGrio Network will never make public any information you provide us such as your email address or Facebook password.

Q:What is Stealth Mode?

A: While logged in to NewsGrio Social News, you'll see at the very bottom of the NewsGrio Social News module an option that allows you to turn on "Stealth Mode". With Stealth Mode turned on, your activity will not be published on Social News, however you remain logged in and can view your friends' activity.

Q:Will what I read on NewsGrio appear on my Facebook wall?

A: No. Nothing you do on NewsGrio Social automatically appears on your wall. Your reads, along with your comments and votes, appear only on your NewsGrio Social News activity and do not appear anywhere on your Facebook page.

 

BADGES

Q: What are NewsGrio Badges? 

A: The BETA version of NewsGrio Badges is our newest way to recognize and empower NewsGrio readers and users. So far, we're focusing on three key areas of user activity on the site: connecting with others, engaging with our content, and moderating our comments. We're highlighting these three areas and recognizing the top users in them.

Q: What does "BETA" mean?

A. The term "BETA" comes from software development. It means we're still working on this system and plan to keep improving it. Have ideas, suggestions, or concerns? Email us at badges@newsgrio.com.

Q: NewsGrio Badges are awesome! How do I attain more? And how do I earn a higher Level on my Badges?

A: Users attain higher Badges based on their activity on the site. If you want to attain a certain Level, your activity on the site should meet our descriptions below.

Q: I hate NewsGrio Badges! How do I get rid of these things?

A: If you don't want to participate in NewsGrio Badges, just email us at badges@newsgrio.com to opt out. Please make sure you send your email from the email address that you used to register your NewsGrio account and include your username.

Q: What's a "Networker"? How can I become one? 

A: If you're well above average when it comes to being connected with friends and followers, we'll award you with a Level 1 Networker Badge. If you're among the most-connected users in terms of friends and followers, and if you've connected your NewsGrio account to your Facebook or Twitter account, we make you a Level 2 Networker, upgrade your Badge, and feature your comments in red. If you're like many users, you'll want to collect more fans and friends, so you can level up! And don't forget to connect your Facebook or Twitter account to your NewsGrio account.

Q: What's a "Superuser"? How can I become one? 

A: If you've been busy commenting on NewsGrio and sharing stories to Facebook and Twitter, we'll award you with a Level 1 Superuser Badge. If you're among the busiest, most engaged users when it comes to commenting and sharing, and if you've connected your NewsGrio account to your Facebook or Twitter account, then we make you a Level 2 Networker, upgrade your Badge, and feature your comments in purple. If you're like many users, you'll want to comment and share even more, so you can level up! And don't forget to connect your Facebook or Twitter account to your NewsGrio account.

Q: What's a "Moderator"? How can I become one?

A: If you've flagged at least 20 comments that we ended up deleting and have a high ratio of good flags to mistaken flags, we'll award you with a Level 1 Moderator Badge and enhance your flags so that they have five times more influence. If you've flagged at least 100 comments that we deleted and have a very high ratio of good flags to mistaken flags, we make you a Level 2 Moderator, upgrade your Badge, and trust you to delete inappropriate comments on the site. We will continue to trust you to delete inappropriate comments from the site as long as you handle the task responsibly. If you're like many users, you'll want to step up your flagging game and become one of our most trusted users.

Q: Why is this opt-out? Isn't letting users opt-in better for privacy?

A: We take user privacy very seriously at the NewsGrio Network. The activities of collecting friends and followers, commenting, and sharing are inherently public activities at the NewsGrio Network, so the shift in privacy is very minimal. We believe that an opt-out model is best for flagging comments as well, because we've seen that users take pride in protecting the conversations that happen on NewsGrio. If you have ideas, suggestions, or concerns, please email us at badges@newsgrio.com.

Q: I don't understand why linking a Facebook account or a Twitter account to my NewsGrio account has anything to do with Badges? Why is it a requirement?

A: Connecting your Facebook account or your Twitter account is required to advance to a Level 2 Networker and Level 2 Superuser. It is not required for any other Levels. So far, the users who have connected their Facebook or Twitter accounts have helped make NewsGrio a more dynamic and interesting place. We expect this trend to continue, and want to reward users who link other social networking profiles to their NewsGrio profile.

Q: Once I earn a Badge, can I lose it?

A: Yes, you can lose a Badge. If you lose too many friends or followers, you may lose your Networker Badge or be demoted a Badge Level. If you disconnect your Facebook or Twitter account from your NewsGrio account, your Networker or Superuser Badge might be demoted a Badge Level. If your number of published comments fall because too many were deleted for being inappropriate, you may lose your Superuser Badge. If you don't maintain a sufficiently high ratio of successful flags to mistaken flags, you may lose your Moderator Badge. We also reserve the right to revoke your Moderator Badge because you fail to use the enhanced authority responsibly. In general, we reserve the right to demote the Badge Level or revoke any Badge entirely from any user who abuses NewsGrio Levels or any of the activities that compose it.

Q: Oh no! I lost a Badge and I don't know why! What happened?

A: If you're unsure why you lost your Badge, check out the FAQ above. If you're still unsure, send us an email at badges@newsgrio.com.

Q: Wait! I just shared an article to my Facebook or Twitter account, but I don't think it counted toward my total Superuser tally. What happened?

A: You must be logged into your NewsGrio account in order for us to count your Facebook or Twitter share.

Q: Where did you come up with the design for your Badges?

A: We designed them in house. Do you like them?